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Temenin
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Tell us what happened. We’ll help you find the next step.

Our support team handles questions about Temenin accounts, bookings, payments, safety, and technical issues.

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Email our support team

Send your message from the email connected to your Temenin account whenever possible: management@temenin.gg.

What can we help with?

  • Payments and refunds. Payment status, duplicate charges, cancellations, or refund requests.
  • Account and bookings. Account access, booking details, or questions about a service.
  • Technical problems. App errors, unexpected behavior, or features that are not working.
  • Safety concerns. Report harmful conduct, suspicious activity, or an urgent safety issue.

Include these details

Clear information helps us understand and review your request. Please include:

  • Your Temenin account email or user ID.
  • A short description of the issue and what you expected to happen.
  • The booking or transaction ID for payment-related requests.
  • The date and approximate time of the issue.
  • Relevant screenshots or screen recordings, with sensitive information hidden.

For your security, never send us your password, one-time password (OTP), PIN, or full payment-card details.

If anyone is in immediate danger, contact local emergency services first. You can then report the related Temenin account or activity to us for platform review.