P-01 · BantuanTemenin
Email our support team
Send your message from the email connected to your Temenin account whenever possible: management@temenin.gg.
What can we help with?
- Payments and refunds. Payment status, duplicate charges, cancellations, or refund requests.
- Account and bookings. Account access, booking details, or questions about a service.
- Technical problems. App errors, unexpected behavior, or features that are not working.
- Safety concerns. Report harmful conduct, suspicious activity, or an urgent safety issue.
Include these details
Clear information helps us understand and review your request. Please include:
- Your Temenin account email or user ID.
- A short description of the issue and what you expected to happen.
- The booking or transaction ID for payment-related requests.
- The date and approximate time of the issue.
- Relevant screenshots or screen recordings, with sensitive information hidden.
For your security, never send us your password, one-time password (OTP), PIN, or full payment-card details.
If anyone is in immediate danger, contact local emergency services first. You can then report the related Temenin account or activity to us for platform review.